Last updated November 1, 2023
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Sites and Servicse. Please understand that we need your information to be able to provide you with Services. We will not use or share your information with anyone except as described in this policy.
We collect Personal Information from four primary sources: directly from our users or customers, automatically from the use of our Services, from affiliated and unaffiliated third parties, and by using information we collect to derive new Personal Information. The types of Personal Information we collect about you depend on your interactions with us and are described in more detail below.
Users of the Service may be Customers, Vendors, Agencies, or Site Visitors.
Information You Provide to Us/We Collect Directly From You
We collect information directly from you in a variety of ways. Any information you provide to us is voluntary, but please note that some information may be necessary for us to provide you with our Services. When you use the Service, you may provide us with information about you. This may include your name and contact information, financial information to make or receive payment for services obtained through the Therapy Homeroom platform, or information to help us fill out tax forms. When you use the Service, we may also collect information related to your use of the Service and aggregate this with information about other users. This helps us provide and improve our Services for you. You may also provide us with information about your contacts or friends if, for example, you’d like to add those contacts to the message/chat feature. Agencies may also provide us with information about clients associated with the agency.
The types of Personal Information we collect about you depend on your interactions with us and are described in more detail below.
Depending upon our professional relationship with you, we may collect the following categories and types of personal information from and about you:
Combination of Personal and Non-Identifying Information: We may combine your Personal Information with Non-Identifying Information, but Therapy Homeroom will treat the combined information as Personal Information.
Information Collected Automatically:
Subject to certain limits under California law, California residents may ask us to provide them with: a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and the identity of those third parties. To make this request, California residents may contact us as specified below.
For further information that we directly collect from you when you make a purchase on the Marketplace or sell your Resources on the Marketplace see the provision below on “When Purchasing and Selling Resources”.
We may automatically collect information about you from your use of our Services, including by using website analytics tools or other technologies, like cookies and web beacons (which are described in more detail below). The categories and types of information we collect automatically from your use of the Services include:
Identifiers, such as your IP address and unique device identifiers;
Internet or other electronic network activity information, such as the type of browser you use, app version, access dates and times, pages viewed, and the page you visited before navigating to our Sites;
Geolocation data, such as the country from which you access our Sites;
Other information that relates to or is capable of being associated with you, such as information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, and mobile network information.
We may use “cookies” (internal or third-party) to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. A “Flash cookie,” also known as a local shared object, functions like a web cookie to personalize a user’s experience on sites that use Adobe Flash Player. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We and our third-party service providers may use beacons in emails to help us track response rates, identify when our emails are accessed or forwarded, and for other purposes listed above.
When you use our Services or open our emails (internal or third-party), we may obtain certain information by automated means, such as browser cookies, Flash cookies, web beacons, device identifiers, server logs and other technologies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with our Services (such as the web pages you visit, links you click and features you use), the pages that led or referred you to our Services, dates and times of access to our Services, and other information about your use of our Services.
To the extent required by applicable law, we will obtain your consent before placing cookies or similar technologies on your computer. You can stop certain types of cookies from being downloaded on your computer by selecting the appropriate settings on your web browser. Most web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). When asked, Website administrators can also see and edit that information. When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.You can opt out of accepting cookies by adjusting your browser settings to not accept cookies or to notify you when you are sent a cookie. However, certain features of our Sites or other Services may not work if you delete or disable cookies.
Web Beacons: Some pages of our Sites and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
When Purchasing and Selling Resources:
Purchases: When you make a purchase through our Services, you’ll need to provide billing and payment information to complete your order. We’ve carefully chosen Service Providers who use
Payment Card Industry Data Security Standard (PCI DSS) compliant practices to process
payments (“Payment Processors”). Whether you check out using a credit or debit card,
PayPal account, Stripe, or any other payment method we may support, your payment will be
processed directly by our Payment Processor and we’ll never have access to or store your full
When you use a credit or debit card to pay for your purchases, you’ll be asked to add a credit
or debit card payment source (“Payment Card”). When you submit your order, this
information will be sent directly to and stored by our Payment Processor. After your payment
is processed, the Payment Processor will send Therapy Homeroom some details about the transaction so that we can record your order in our database and provide access to the materials that you purchased.
The Payment Card you added will be available for future use on your Account. You can edit
or remove this information at any time by navigating to the checkout page or by contacting us
If you choose to pay using PayPal, you’ll log in to your PayPal account to complete your
order. When PayPal processes your payment, they’ll send us a confirmation with transaction
details so we can record your order and provide access to the Resources or services you’ve
purchased. We do not collect information about or have access to specific payment or
funding sources or any other financial account details associated with your PayPal account.
Selling Resources: If you choose to become a vendor via our Marketplace, there are some additional contact details we collect to ensure that we can reach you and deliver your earnings payments in the method you choose. You’ll also have a store page and profile, where you can choose to provide additional details about yourself to your customers. The information you add to your store profile is information that visitors can see.
The following information is visible to others:
Your store name. This will be the first and last name you provided at registration unless you choose an alternative “Store Name.” You can enter or update your Store Name from the store profile section of your account details here.
Your location. Some location information may be optional to display and can be adjusted in your store profile.
Your Store Profile image. You have the option to upload a photograph, logo, or other images to your Store Profile.
Personal Bio/Other Information. You can choose to provide additional information about yourself, your business, and your professional experience. Any profile information you provide is visible to those who visit your store and can be edited, updated, or removed by you at any time.
Other than as described in this Policy, we won’t publicly display or disclose Personal
Information about you, such as the email address associated with your account, your street
address or phone number, or your earnings and payout information, without your consent.
Messaging: Customers, Vendors, and Agencies may communicate with each other through the Service. For example, Customers may wish to discuss specific information related to a resource with a Vendor. If you communicate with anyone on the messaging platform on the Site, they will also be a “data controller” with respect to such communications.
d. Information We Collect From Other Sources
We may collect information about you from other sources, such as published information in public records systems and databases. This published and public information may be used for professional identity verification, social media, marketing campaigns, newsletter lists, etc.
Information We Infer:
We may derive information or draw inferences about you based on the other information we collect about you. For example, we may infer your location from our collection of your IP address.
2. USE OF YOUR INFORMATION
We use information collected through the Service to provide and improve the Service, process your requests, prevent fraud, provide you with information and advertising that may interest you, comply with the law, and as otherwise permitted with your consent. To the extent required by applicable law, we will retain your personal information for the duration of our relationship, plus a reasonable period to comply with the applicable statute of limitations or if otherwise required under applicable law. To the extent provided by applicable law, you may request: access to the personal information we maintain about you; that we update, correct, amend, or erase your information; or the restriction of our use of your personal information, by contacting us as specified below. For each category of Personal Information we collect about you (whether directly or automatically), we use such category of Personal Information for the business and commercial purposes set forth below:
To provide you the Services and otherwise complete the transactions and/or referrals you request, perform our contractual obligations, and as otherwise anticipated within the context of our ongoing business relationship;
Registration, Authentication, Creation, and Management of your Therapy Homeroom account(s);
Communicate with you, including by telephone, text, email, and chat, regarding your use of the Services;
Respond to your requests and any other communications from you, including to provide customer service;
Send administrative communications, advertising or marketing communications about products, services, offers, promotions, rewards, and events offered by us and provide news and information that we believe may be of interest to you;
Offer and administer surveys, contests, prize draws, sweepstakes, and other promotions;
Conduct internal research and development;
Analyze your engagement with Therapy Homeroom and your use of our Services to better understand your interests and behaviors and customize your experience;
Detect security incidents and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, error, negligence, and breach of contract, and to protect against harm to the rights, property, or safety of Therapy Homeroom and our users, customers, employees, or the public;
To protect the property and rights of Therapy Homeroom or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity;
Debug, identify, and repair errors that impair the functionality of our Services;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with our business;
Comply with our legal obligations, including our tax obligations and those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law or any regulatory requirements or provisions; and
With our legal, financial, insurance, and other advisors in connection with the kinds of transactions described above or in connection with the management of all or part of Therapy Homerooms's business or operations.
3. DISCLOSURE OF PERSONAL INFORMATION
a. Sharing Your Information. In order for our Marketplace to work and provide the features and Services we do through the Website we sometimes have to share your information. Additionally, by sharing and posting your information we can advertise and market the features and Services of the Website to attract others to utilize the Marketplace, thereby benefiting all users. Therefore, we reserve the right to periodically share anything posted on the Marketplace or social media platforms via our other marketing channels (email, social media, sales pages, etc.) for marketing purposes. By posting your content, you’re giving us permission to share this for marketing purposes.
We will share your Personal Information as follows:
To Related Persons. We may share Personal Information with related persons or entities to provide you with a user account and Services. For example, for students that sign up for user accounts and provide information about their professional educational program, we may contact the school or supervisor and share the information you have given us to verify your status as a pre-licensed mental health professional student.
To Our Service Providers. We may share Personal Information with one or more service providers with which we have contracted to provide services to us or to offer the Services you have requested from us. We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of Therapy Homeroom’s features) or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.. Because we are a United States-based company, we process and store your information in the United States and our service providers may process and store it elsewhere.
To Affiliated Companies. We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control with us.
For Our Internal Analyses and Operations. We may share Personal Information with third-party vendors for our own internal statistical, design, or operational purposes, such as estimating our audience size, measuring aggregate traffic patterns, and understanding demographic trends among our users. The use and disclosure of your Personal Information by these other parties is restricted to the performance of such tasks and is subject to confidentiality.
As Part of Business Transfers. We may share Personal Information as part of any merger, acquisition, debt financing, sale of company assets, or other business transactions.This is primarily for business and operational purposes, including activities such as IT management, for them to provide services to you, or support and supplement the Services we provide. We may sell, transfer, or otherwise share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization, or sale of assets (including, in each case, as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy.
As Aggregated, Anonymized Information. We may share aggregated, anonymous, or de-identified information to our advertisers, business partners, and other third parties that cannot reasonably be used by those third parties to identify you.
Sweepstakes, Promotions, and Contests. We may offer sweepstakes, promotions, or other contests that may require registration. We reserve the right to periodically share anything posted on the marketplace or social media platforms via our other marketing channels (email, social media, sales pages, etc.) for marketing purposes. By posting your content, you’re giving us permission to share this for marketing purposes.
At your request. We may otherwise share Personal Information with your consent or at your direction.
b. Data Retention: We will only retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Unless you request that we delete certain information, your information may persist in copies made for ongoing fraud prevention, backup, and business continuity purposes for additional time. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
c. Third-Party Analytics Providers, Ad Servers, and Similar Third Parties
We may work with advertising agencies and vendors who use technology to help us understand how people use our Site. These vendors may use technologies to serve you advertisements that may interest you. You can choose to opt out of receiving interest-based advertising.
Therapy Homeroom works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Service, including pages viewed and the actions taken when visiting the Service; to serve our advertisements on other websites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Service as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services. We may also share certain Non-Identifying Information with these parties, including Hashed Information, in connection with the services they provide to us.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you wish to opt out of interest-based advertising, click here (http://optout.aboutads.info/) (or if located in the European Union, click here (http://www.youronlinechoices.eu/). If you choose to opt-out, please note you will continue to receive advertisements, but they may be less relevant to you.
To learn more about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit https://www.aboutads.info/choices. Your device may also include a feature ("Limit Ad Tracking" on iOS or "Opt Out of Interest-Based Ads" or "Opt Out of Ads Personalization" on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.
d. Security and Monitoring of Communications:
We use reasonable security measures to store and protect your Personal Information while it is under our control. We periodically monitor communications to ensure security, stability, and ensure user compliance with our Acceptable User Policy for our Sites and Services. However, we do not monitor every and all communications. Please note that no transmission of data over the Internet is 100% secure. We use commercially acceptable means to help protect your Personal Information, but we cannot guarantee its absolute security.
4. RECORDED COMMUNICATIONS
Telephone and video communications between you and Therapy Homeroom may be recorded or monitored for quality control purposes and for Client/Vendor training and education sessions/workshops. By providing information to us, you expressly consent to the recording of communications.
5. LINKS TO OTHER SITES
Our Service contains links to other websites. If you choose to click on a third-party link, you will be directed to that third-party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.
Any affiliate codes or links shared will be expressly indicated.
Our Services are designed for adults and a general audience, not children under the age of 18. As such, we do not intend to collect Personal Information from children under the age of 18, and our Services are not designed for such information. If we become aware that a child under the age of 18 has provided us with personal information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than the age of 18 and believe that Therapy Homeroom has collected personal information from your child, please contact us at email@example.com
7. MENTAL HEALTH PROFESSIONALS
Our Services are designed for mental health professionals. Mental health professional means any person qualified and licensed (including pre-licensed and Graduate students) to provide assessments, diagnosis, and therapy and treatment for mental health conditions or substance use disorders. This includes (but is not limited to) providers such as: Psychologists, Social Workers, Psychiatrists, Psychiatric or Mental Health Nurse Practitioners, Marriage and Family Therapists, Certified Substance Abuse Counselors, and Licensed Professional Counselors. As such, this site is not intended for use by coaches or other individuals who do not have the express training, education, experience, or professional Board oversight. There are currently no state or federal laws or regulations that govern coaching as profession or define a scope of practice for those who offer coaching services.
Prior to being accepted as either a customer or vendor on the site, your professional credentials will be verified. By registering to use this site, you acknowledge understanding and agree to go through this verification process.
By registering for a Membership account and providing us certain requests for information during the registration process you represent and warrant to us that all information is true and accurate. We may request further documentation or proof to verify the information you have submitted at any time. Any false or inaccurate information or refusal by you to provide the requested information for verification purposes during and after the registration process shall be considered a breach of these Terms and we may refuse to issue you or terminate your Membership account, suspend or limit your access to Sites and Services, or take legal action against you.
9. POLICY CHANGES
10. CONTACT US
Therapy Homeroom LLC
8 The Green Suite B
Dover, Delaware 19901
When we say “Therapy Homeroom”, we mean Therapy Homeroom LLC and any of its affiliates. When we say “Site”, we mean www.TherapyHomeroom.com, and when we say “Service”, we mean the Site plus any websites, features, applications, widgets, other online and offline products and services as stated in our Terms of Service (“Terms”) (collectively, the “Services”) owned and operated by Therapy Homeroom LLC, a Delaware limited liability company (“TH”, “we”, “us”, or “our”), or online services owned or controlled by Therapy Homeroom and that post a link to this policy.
WHAT ARE COOKIES?
Cookies are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a website. Cookies can be recognized by the website that downloaded them, or by other websites that use the same cookies. First-party cookies are cookies that belong to Therapy Homeroom, or are placed on your device by Therapy Homeroom. Third-party cookies are cookies that another party places on your browsing device through our Site.
WHAT ARE COOKIES USED FOR?
WHAT TYPES OF COOKIES DOES THERAPY HOMEROOM USE?
To provide you with the best browsing experience, Therapy Homeroom uses the following types of cookies: Strictly Necessary, Performance, Functional, and Targeting Cookies. You can find out more about each cookie category in the sections below.
STRICTLY NECESSARY COOKIES
These cookies are essential, as they enable you to move around the Site and use its features, such as accessing secure areas. Without these cookies, some services you have asked for such as payment submission can’t be provided. These cookies cannot be switched off in our systems, because they are necessary for Site functionality. While you can set your browser to block or alert you about these cookies, some or all parts of the Site may not function.
These cookies collect information about how you use the Site, for example, which pages you go to most often and if you get error messages from certain pages. These cookies gather only aggregated or anonymous information that does not identify you.
These cookies allow the Site to remember choices you make (such as your username or the region you’re in). For instance, the Site uses functional cookies to remember your language preference. These cookies can also be used to remember changes you’ve made to text size, font, and other parts of pages that you can customize. They may also be used to provide services you’ve asked for such as watching a video or commenting on a blog. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They remember that you have visited a website and this information may be shared with other organizations such as advertisers. This means after you have been to the Site you may see some advertisements about our services elsewhere on the Internet.
HOW LONG WILL COOKIES STAY ON MY BROWSING DEVICE?
The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device until they expire or are deleted.
HOW TO CONTROL AND DELETE COOKIES FROM YOUR BROWSER
The browser you are using to view the Site can enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help,” “Tools'' or “Edit” functions). Please note that if you set your browser to disable cookies, you may not be able to access certain parts of the Site. Other parts of the Site may also not work properly. You can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.
Also, you may update your cookie preferences by clicking the “Cookie Settings” button at the bottom of the Site’s homepage.
9. POLICY CHANGES
Email Address: firstname.lastname@example.org or by mail addressed to:
Therapy Homeroom LLC
8 The Green Suite B
Dover, DE 19901